Legal
Terms of Service
Last updated: September 15, 2026
The basics
This website is operated by Gemfield Consulting (“Gemfield”). Using the site or booking a call doesn't create a client relationship — that begins when both sides sign a services agreement. These terms cover the site itself and summarize, in plain English, how our engagements work. If anything here conflicts with a signed agreement, the signed agreement wins.
Plans, term, and cancellation
Monthly plans are month-to-month. There are no long-term contracts and no cancellation fees. Cancel with notice before your next billing date and you simply aren't billed again. We earn the next month or we don't deserve it.
Ownership
Your domain, your content, your customer data, and your business accounts (Google, analytics, payment processing) are yours from day one — registered and held in your name. Your menu, your photos, and your guest and booking data are yours in full. The build itself becomes fully yours after six paid months on any plan, or you may buy it out at any time before that at a published price. When an engagement ends, we hand over access and provide a complete export of your data.
Online ordering, payments, and your POS
Where a plan includes online ordering, orders are taken through your own payment account. Card processing fees are set by your processor and paid by you directly — we never take a percentage of an order. POS connection depends on what your system allows; we check yours before you commit and tell you plainly whether it can connect, can connect with a delay, or cannot. Where a plan includes a POS we build, it is covered by the same ownership terms above.
Honest expectations
We don't guarantee specific rankings, lead volumes, or revenue outcomes — and we encourage you to be skeptical of anyone who does. What we commit to is the work, done properly, visible in Deskii, reported honestly.
The usual provisions
The site and its content are provided “as is” without warranties. To the extent permitted by law, Gemfield's liability related to use of this site is limited to the amount you paid us in the prior 12 months. These terms are governed by the laws of the State of California. Questions: hello@gemfieldconsulting.com.